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Do you have questions or need assistance? Most questions can be answered in our Frequently Asked Questions. If you still need assistance, we'd be happy to help!
LOOKING FOR YOUR DIGITAL PURCHASE?
If you don't know your password, please click "Forgot your password?" to reset it.
Still need help? Use the form below to contact us with your order details and we’ll assist you.
Please use the form below to contact us with any questions or concerns that you may have. We usually respond within a few hours, but please allow 24 hours for a response.
Frequently Asked Questions
Once your payment is complete, you’ll receive an email with a download link or access instructions, usually within 10-15 minutes, but can take up to 1 hour. It will arrive separately from the receipt emails. Please check your spam or promotions folder if you don’t see it after 1 hour.
You may also log in using the link below:
If you don't know your password, please click "Forgot your password?" to reset it.
Still having trouble? Contact us with your order details using the form on this page and we’ll assist you.
If you still haven't received it after 1 hour, please double-check that the email address entered during checkout is correct. If it is, check your spam or promotions folder.
You may also log in using the link below:
If you don't know your password, please click on "Forgot your password?" to reset it.
Still having trouble? Contact us with your order details using the form on this page and we’ll assist you.
Our digital products are available in various formats, including PDFs, Canva templates, and editable files. Specific details are provided based on the product.
When you purchase a Canva template, you’ll receive a link to access it. Open the link, sign in to Canva (or create a free account), and you can start editing the template right away. No special software is needed!
Absolutely! Canva templates are fully customizable, so you can edit text, colors, images, and layouts to suit your needs.
Unless you’ve purchased a product with resell rights or stated otherwise, your purchase is for personal use only. Sharing or distributing files without permission violates our terms of service.
Yes! Some of our products come with resell rights, which means you can sell them as your own. Be sure to check the product description to confirm if resell rights are included.
Yes, we’re here to help! If you have any questions or issues, contact us and we’ll respond as soon as possible.
You’ll have lifetime access to your purchase, as long as the download link remains active. To avoid losing access, download your files immediately.
We stand behind the value of our digital products and do our best to provide clear, detailed descriptions so that you can make an informed decision before making a purchase. As per our terms, all sales are considered final unless a money-back guarantee is clearly stated on the product page.
Due to the nature of digital content, refunds are not offered. That said, your satisfaction and success matter to us. If you experience any issues, we’re here to support you and will do our best to make things right.
Our products work on most devices, including desktops, tablets, and smartphones. Canva templates require access to Canva, which is available as a free app or through a browser.